Narae Living Design Co., Ltd. is committed to protecting the privacy of those who use our online platform and services. This privacy policy describes how we collect, use, and protect your personal data when you interact with our site.
Information We Collect
We may collect various types of personal data, including:
Information you provide directly to us: This includes data submitted when you request a quote, place an order, contact us, or use other features on our site. This may include your name, contact information (such as physical address), and details about your project or service needs.
Information collected automatically: When you visit our site, we may automatically collect certain information about your device and your browsing activity. This may include your IP address, browser type, operating system, referring URLs, and information about the pages you view and actions you take on our site. We collect this information through cookies and similar tracking technologies.
Information from other sources: We may receive information about you from third parties in connection with providing our services, such as payment processors or service partners.
How We Use Your Information
We use the collected information for several purposes, including:
Providing and managing our services: To fulfill your requests for custom furniture design, manufacturing, installation, restoration, space planning, and related services.
Processing transactions: To process payments for services rendered.
Communicating with you: To respond to your inquiries, provide updates on your orders or projects, and send service-related information.
Improving our services: To understand how our site is used and to analyze trends to enhance our online platform, services, and customer experience.
Marketing: To send you promotional communications about our services and offers, where you have consented to receive such communications or where we have a legitimate interest in doing so and are permitted by law.
Legal compliance: To comply with applicable laws, regulations, and legal processes.
Protecting our rights: To protect the rights, property, or safety of Narae Living Design Co., Ltd., our users, or others.
Legal Basis for Processing
We process your personal data based on various legal grounds, including:
Your consent: Where you have given us explicit consent to process your data for a specific purpose.
Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided these do not override your fundamental rights and freedoms.
Legal obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Data Sharing
We do not sell your personal data. We may share your information with trusted third parties under specific circumstances:
Service Providers: We may share data with companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are obligated to protect your data.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data, including:
The right to access: Request access to the personal data we hold about you.
The right to rectification: Request correction of inaccurate or incomplete data.
The right to erasure: Request deletion of your personal data under certain conditions.
The right to restrict processing: Request restriction of the processing of your data under certain conditions.
The right to object to processing: Object to the processing of your data under certain conditions.
The right to data portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
The right to withdraw consent: Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the physical address provided below.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our online platform may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our online platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent.
Changes to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our online platform.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, or if you wish to exercise your rights, please contact us in writing at the following physical address:
Narae Living Design Co., Ltd.
331 Dongmak-ro,
Suite 501,
Seoul, Seoul,
04045
South Korea